ID de réservation
17902958
Quand ?
20th August 2025
Horaire ?
14:00pm - 15:00pm
Notes
hello Patrizia,
I am back, I haven’t made any progress because I haven’t done many call in English
COURSE OBJECTIVES:
Job profile: IT Technical support
Uses of English: dealing with users accounts and extranet, he needs to speak and write to British and German users more and more.
He may also visit Romania before the end of the year, as the help desk is located there and communicate in English. He has to supervise the team there
He would like to cover the typical vocabulary for managing users accounts.
Level: A2
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BUSINESS SITUATIONS: First meeting
LANGUAGE FUNCTIONS: listening, handling questions, making plans, discussing and sharing opinions, summing up.
UNITS: Discussing objectives + sharing glossaries for access management
VOCABULARY/EXPRESSIONS/PHRASES:
I'm the senior technician
shortcut
Very rigorous
PRONUNCIATION:
Quite good
GRAMMAR:
he needs to revise sentence structure
PROGRESS:
FEEDBACK: Today during class, we discussed your objectives and had a look at different access management tools to help you build vocabulary.
HOMEWORK: Review notes and homework