ID de réservation
17907333
Quand ?
25th July 2025
Horaire ?
11:00am - 12:00pm
Notes
Business English - EFFECTIVE COMMUNICATION
Business Situations: Sandy explored how effective communication plays a vital role in meetings, negotiations, and resolving workplace issues.Subject/Topic: She learned that clear messaging, active listening, and appropriate responses help build strong business relationships.
Language Functions: Sandy practiced using polite suggestions, requests, and constructive feedback during professional interactions.
Units: Today’s unit focused on real-life office scenarios, like giving updates in team meetings and handling client concerns.
Vocabulary: Sandy expanded her vocabulary with useful terms such as clarity, feedback, tone, and assertiveness.
Attachment (noun) A file that is sent along with an email or message. Example: “I’ve attached the report to my email.
Draft (noun) A preliminary version of a document or message before it’s finalized. Example: “She saved a draft of her novel on her laptop.
Ring back (phrasal verb) To call someone again, usually after missing a call or when more information is available. Example: “I’ll ring you back once I’ve spoken to the manager.
Trace (verb) To track or follow the origin or path of something. Example: “The technician traced the fault to a damaged cable.
Cut off (phrasal verb) To abruptly stop something, often a phone call or supply. It can also mean to isolate or separate. Example: “The call was cut off during the storm.
Home page (noun) The main or first page of a website. Example: “The company’s home page features a video introduction.
Offline (adjective) Not connected to the internet or a network. Example: “I saved the file so I could read it offline.
Phrases / Expressions: She used expressions like “Could I suggest…” and “Let’s clarify this…” to communicate diplomatically.
Grammar: Modal verbs and conditional sentences helped Sandy express ideas more politely and professionally.
Pronunciation: She worked on stressing key words and using a calm, friendly tone to ensure her speech was both clear and engaging.
Other: Sandy also explored how emotional intelligence and cultural sensitivity affect global business communication.
Progress: She showed improvement in fluency and confidence during practice dialogues and vocabulary exercises.
Feedback: The teacher praised Sandy’s polite phrasing and her thoughtful responses during roleplay activities.
Homework: Tonight, she’ll write a dialogue applying what she learned about effective communication in a workplace meeting. I have sent a link to help you improve your fluency
https://youtu.be/N20jOJDYyYA?si=Yhv2MwSxLBwiFoud