ID de réservation
18556886
Quand ?
14th November 2025
Horaire ?
12:00pm - 13:00pm
Notes
We discussed her job and whether she needs to use English at work.
Skills Listening B2 listening A talk about motivation
Skills Listening B1 listening A phone call from a customer
Business Situations
Talking about job responsibilities and daily tasks
Explaining whether English is needed in her role
Listening to motivational talks and customer phone calls
Communicating with colleagues and clients in English
Subject or Topic
Using English in the workplace
Understanding motivational talks and customer service conversations
Language Functions
Describing job duties and responsibilities
Explaining the importance of English at work
Listening and responding to customer requests
Expressing motivation and professional goals
Units
Talking about your job (roles, responsibilities, daily tasks)
English in the workplace (when and why it is needed)
Listening practice: motivational talks (B2 level)
Listening practice: customer phone calls (B1 level)
Strategies for active listening and note-taking
Vocabulary
Job, role, responsibility, task, meeting, deadline, communication, customer, motivation, career, skills
Workplace terms: report, feedback, proposal, support, service, target
Phrases and Expressions
My main responsibility is…
I need English at work when…
Could you repeat that, please?
Let me check that information for you.
I feel motivated when…
English helps me to…
Grammar
Present simple for describing job duties (I manage, I organize, I support)
Modal verbs for necessity (I have to use English, I need to…)
Reported speech for summarizing what customers or speakers said
Question forms for customer service (How can I help you? What seems to be the problem?)
Pronunciation
Stress in workplace vocabulary (responsibility, communication, motivation)
Intonation in polite customer service questions
Linking sounds in connected speech (need to → neeto)
Other
Role-play: Sandrine explains her job and when she uses English
Listening activity: motivational talk (B2) – identify key points
Listening activity: customer phone call (B1) – practice responding politely
Progress
Sandrine can describe her job clearly in English
Needs practice with listening comprehension in authentic workplace contexts
Improving confidence in explaining when English is necessary at work
Feedback
Good effort in describing responsibilities
Needs to expand vocabulary related to motivation and customer service
Should practice listening for key ideas rather than every word
Homework
Listen to this short talk on workplace motivation: TED Talk – The Puzzle of Motivation.